A smarter way to trade-in your device

Trade-in your devices at the best price, get instant cash

Trade-in Your Device

How it works

1

Purchase: Go to https://consumer.huawei.com/ae/ and purchase any Huawei smartphone, tablet, smartwatch, buds or laptops.

2

Visit: https://huawei.northladder.net/, select your old product and complete the evaluation. Up to 3 old products can be traded in.

3

Evaluation: Keep your old product ready. Our trade-in partner will get in touch with you within 5-7 business days for evaluation (doorstep or pick up) after you receive your new product.

4

Cashback: Once the evaluation is completed, the amount will be handed over to you in cash.

FAQs

Everything you need to know about the service.
If you can’t find the answer you are looking for, then please –

Contact Us

Trade-in Your Device

– Visit huawei.northladder.net and select the device you want to trade-in to get quotes.
– Schedule a free home pick-up of your old device to make the process more convenient for you.

We understand data privacy is a genuine concern. We recommend that you do a factory reset before handing over the device.
We could also erase data on your phone and tablet for free, using internationally approved software (used by leading brands in the USA and Europe). The data erasure will be done in your presence and takes an average of 2 to 3 minutes. Once completed we will instantly send you a data wipe certificate as proof of data erasure.

We provide data wipe for both Android and iOS following the below method:

Android Erasure

High Level (3 Times) – DoD 5220.22-M – Overwrite the data with a value, then with the inverse of that value, then with a random value, verifying the write after each step. The first two wipes theoretically pull the magnetic field fully in one direction, then fully in the other, eliminating any residue of the original value. Data is overwritten in 1st pass with 0’s, 2nd pass with 1’s, and the last pass with random segments for data sanitization.


iOS Erasure

The defaulted Erasure for iOS is Secure Cryptographic Erase. The data on the device is encrypted by default, a new AES-256 encrypted file system is added and the old encryption keys are permanently removed during the erasure process. Once the device Secure Erase is completed we can regain the connection to the device and update the Erasure status. This encrypted file system replacement makes the recovering of old data impossible.

Our competitive prices are based on bids placed by dealers. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.

We accept devices that power on and are in working condition. Our condition descriptions are clearly stated to help you make the proper selection. We give you complete price-range visibility to make it easier, which means no surprises. The price you see is the price you get. It’s fast, easy, and no haggling! Based on the final condition given by the agent, you can choose to accept or refuse to trade your device. The last call is in your hand.

You can use any of the following in original (no copies or photos):
– Emirates ID
– Driving license
– Passport

– Mobile phones
– Laptops
– Tablets
– Smartwatches
– Audios
For any of these devices, you can go through the assessment and receive an immediate price quote based on the device condition from our highest bidder. We accept devices that at least switch on. But we don’t accept devices that are counterfeit or jailbroken.

There are three different grades that determine the condition of your phone: Flawless, Average and Below Average and four grades to determine the condition of your laptop: Flawless, Average, Below Average and Screen Damage. These grades are based on the appearance and functionality of your device. It is important to accurately understand the condition and features of your phone or device to ensure a smooth and efficient process, as the condition of the device will affect the offered price.

Your devices are sold to dealers across the UAE who repair them and sell them to customers, thus extending the life span of the device and promoting a sustainable and circular economy. For your safety we now provide FREE internationally approved, military-grade data wipe service along with a digital data wipe certificate.

For mobile phones and tablets, we do not require any accessories. However, for laptops and smartwatches, the charger is mandatory.

– Go to huawei.northladder.net and select the device you wish to trade.
– Enter your personal details, including your location and preferred pick-up date.
– Verify that all your details are correct, and click the “Trade-in Now” button to complete the transaction.

– Once you confirm your request to trade your phone or any other device, you receive an email with a QR code and with your unique 13-digit reference code.
– Our agent will call you within 24 hours and schedule a home pick up at your convenience.
– Once the home service agent assesses your device, he/she will confirm the price based on the condition of your phone.
– If you agree to the price the home service agent will handover the amount in cash.